Terms of service

Terms of Service

Overview
This website is operated by FiveStar Utensílios. Throughout the site, the terms 'we,' 'us,' and 'our' refer to FiveStar Utensílios. FiveStar Utensílios offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our 'Service' and agree to be bound by the following terms and conditions ('Terms of Service', 'Terms'), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

General Information & Business Model
This website operates under the commercial brand FiveStar Utensílios using a direct international distribution model. This means that when an order is placed, products are shipped directly from our authorized international production centers and suppliers to the address provided by the buyer, optimizing costs to offer superior design and quality at a competitive price.

Prices and Currency
All prices shown on our store are expressed in US Dollars ($) and include applicable taxes where required. The prices reflected in the cart at the time of purchase are final, barring manifest typographical error. FiveStar Utensílios reserves the right to modify prices at any time without prior notice, always guaranteeing the rate in effect at the time of order confirmation.

Shipping and Delivery Conditions
- Shipping Rates: Free shipping is available for all orders meeting or exceeding our promotional threshold. For orders below this amount, a standard shipping fee will be applied at checkout.
- Delivery Times: Due to our direct international logistics model, estimated delivery times are detailed in our shipping guidelines.
- Tracking Information: All orders include a trackable shipping code sent to the customer's email address once the package is dispatched by the carrier.

Accuracy of Billing and Shipping Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. It is the customer's responsibility to ensure the shipping address entered is correct. FiveStar Utensílios is not responsible for delays or failures in delivery resulting from incorrect or incomplete data provided by the buyer.

Third-Party Links and Payment Gateways
Credit/debit card and digital wallet payments are securely processed through encrypted third-party payment gateways (such as Stripe). We do not store or have access to your banking or card details. The use of these payment services is governed by the terms and conditions of the respective payment gateway provider.

Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information
Questions about the Terms of Service should be sent to us at soporte.fivestarutensilios@gmail.com.